Shipping Guide

Overview

Kindly note that the below shipping guide is only for the reference purposes. The actual shipping period may vary depending upon holidays, customs and circumstantial factors. Customers will be notified about the shipping status via email after the shipment has been dispatched and can also track their orders through Order Status.

Shipping Policy

We are very happy to supply the shipping service for our customer. Blackview Official Store is choosing and cooperating with the most reliable shipping couriers. Customers not only enjoy fast shipping for almost all of the items on Blackview Store, but also experience kinds of safe, and guaranteed shipping methods. Your beloved items are always packed well and nicely by our professional warehouse staff.

Shipping Times

The shipping period mentioned in the below guide does not include the order processing time. The order processing time usually takes about 2-7 business days except for the presale products. The shipping period, is only for business days excluding the holidays or non-working days. Shipping times will depends on the shipping methods.

We have 2 different shipping methods are offered: registered airmail and DHL, the respective shipping time will be:
1) The registered airmail can reach the majority of countries, while the shipping time will take longer, it will take about 10-25 days to arrive after shipment.
2) DHL will take 3-5 days to deliver the products. As we all know that DHL is always faster than the airmail, but it is also expensive. If you choose DHL, that means that you accept to clear the customs if it is stuck there.

(Note: The shipping times are a general guide and do not apply to some remote areas.)

Where can we deliver the package to?

We can ship to most countries in the world. Countries not shipped to include: Egypt, Turkey.

What is the shipping cost?

You can choose the shipping method when place an order, the airmail is free shipping, and you can see the shipping cost when you choose the DHL shipping method.

If you have any further questions, please feel free to contact our customer service via your order detail, thanks.

When i will receive a tracking number?

Absolutely, we will provide you the tracking number for every order from Blackview Offical Store. Tracking Number will be given once your order is shipped.

Who will take charge of the possible Customs Fees&Tax?

Taxes may apply for imported goods and usually regulated by the country law. Blackview Official will not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.

Any questions, please feel free to contact our customer support at support02@blackview.hk.

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