Warranty

One Year Repair Warranty

For smartphones, customer can enjoy the 12-month free repair warranty on Blackview Store.

And for all we know, very few of the companies can give out such long-period warranty as the high expense of the repair handling fee. While for Blackview Store, devoting ourselves to helping and satisfying our respected customers is our permanent goal. Unless otherwise noted on the product page, the default product warranty period is one year starting from the date you receive the goods, during which you are eligible for free repair.

Any free repair needs to be confirmed with the manufacturer via Customer Service. Customers must pay the shipping fees for returning the item accordingly, while we will cover the shipping fees to send the repaired item back to the customer. If the buyer has damaged/misused the item(s), it will not be eligible for free repair, however customers can return it at their own cost and pay a fee for the repair. Return shipping fees will be the customers responsibility in such cases.

THE WARRANTY DOES NOT APPLY TO THE FOLLOWING
• Damage due to accident, misuse, abuse, alterations or vandalism,deliberately into the water,falling down(four corners of the phone fall is not covered by the warranty)
• Improper or inadequate maintenance.
• Unauthorized modification or commercial use.
• Damage in return transit.
• Unsupervised use by children under 18 years of age.For the warranty details regarding other goods, please refer to the manufacturer’s original enclosed instruction manual.

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