[Ultimate Guide] How to Fix a Phone That Is Not Charging?
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In today’s digital age, smartphones have become an indispensable part of our daily lives. From communication and work to entertainment and navigation, we rely on these devices for nearly everything. However, one of the most frustrating issues users encounter is when their phone stops charging. A dead battery can disrupt productivity, cut off important calls, and leave you stranded without access to essential apps.
The problem of a phone not charging can stem from various causes—some simple to fix, others requiring professional intervention. Before panicking and rushing to buy a new phone or charger, it’s crucial to diagnose the issue systematically. Many charging problems can be resolved at home with basic troubleshooting, saving time and money.
Understanding why your phone isn’t charging is the first step toward fixing it. Sometimes, the issue lies with the charging cable, power adapter, or even the power source itself. Other times, the problem could be due to software glitches, battery degradation, or hardware damage. Identifying the root cause will help you apply the right solution efficiently.
This comprehensive guide will walk you through the possible reasons why your phone isn’t charging, followed by step-by-step troubleshooting methods for both Android and iPhone devices. Additionally, we’ll discuss when it’s necessary to take your phone to a repair shop instead of attempting a DIY fix.
By the end of this article, you’ll have a clear action plan to revive your phone’s charging capabilities, whether the issue is minor or requires expert attention. Let’s dive into the details and get your phone back to full power.
Common Reasons Why a Phone Stops Charging
Before attempting any fixes, it’s essential to understand the potential causes behind a phone’s charging failure. Here are the most common reasons:
1. Faulty Charging Cable or Adapter
The most frequent culprit is a damaged or low-quality charging cable. Frayed wires, bent connectors, or loose ports can prevent proper power transfer. Similarly, a defective power adapter may fail to deliver sufficient voltage.
2. Dirty or Damaged Charging Port
Lint, dust, and debris can accumulate in the charging port over time, obstructing the connection between the cable and the phone. In some cases, the port itself may be physically damaged due to rough handling.
3. Software or Firmware Issues
Sometimes, a software bug or a faulty update can interfere with the charging process. This is more common in Android devices but can also affect iPhones.
4. Battery Problems
If the battery is old or degraded, it may not hold a charge properly. In extreme cases, a swollen or defective battery can stop charging altogether and may even pose a safety risk.
5. Overheating or Extreme Temperatures
Phones are designed to stop charging if they overheat to prevent battery damage. Similarly, extremely cold environments can temporarily reduce battery efficiency.
6. Water or Physical Damage
Liquid exposure can corrode internal components, while drops or impacts can damage charging circuits.
7. Incompatible or Third-Party Chargers
Using cheap, uncertified chargers can lead to inconsistent charging or even damage the phone’s battery.
Identifying the exact cause will help you apply the right solution, whether it’s cleaning the charging port, replacing a cable, or resetting the device.
How to Fix an Android Phone That Won’t Charge
If your Android phone isn’t charging, follow these troubleshooting steps:
1. Check the Charging Cable and Adapter
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Try a different cable and power adapter to rule out a faulty charger.
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Ensure the adapter is properly plugged into the wall socket.
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Test the charger on another device to confirm it’s working.
2. Clean the Charging Port
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Power off the phone and use a flashlight to inspect the port.
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Gently remove lint or debris with a toothpick or compressed air. View detailed cleaning instructions.
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Avoid using metal objects that could damage the port.
3. Restart the Phone
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A simple reboot can resolve temporary software glitches affecting charging.
4. Try a Different Power Source
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Plug the charger into a different outlet or use a computer’s USB port.
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Avoid using power strips or extension cords that may not provide stable power.
5. Enable Airplane Mode
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Sometimes, background apps drain power faster than the phone can charge.
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Turn on Airplane Mode to reduce battery consumption while charging.
6. Check for Software Updates
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Go to Settings > System > Software Update to ensure your OS is up to date.
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Some charging issues are fixed in firmware updates.
7. Boot in Safe Mode
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If a third-party app is causing charging issues, Safe Mode can help diagnose it.
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Hold the power button, then long-press "Power Off" to enter Safe Mode.
8. Calibrate the Battery
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Drain the battery completely, then charge it uninterrupted to 100%.
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This can help reset the battery indicator if it’s displaying incorrect levels.
9. Factory Reset (Last Resort)
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Backup your data and perform a factory reset if software corruption is suspected.
If none of these steps work, the issue may be hardware-related, requiring professional repair.
How to Fix an iPhone That Won’t Charge
iPhones can also experience charging failures due to similar issues. Here’s how to troubleshoot:
1. Inspect the Lightning Cable and Adapter
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Try an Apple-certified cable and power adapter.
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Look for frayed wires or bent connectors.
2. Clean the Lightning Port
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Use a toothpick or soft brush to remove debris gently.
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Avoid inserting objects too deeply to prevent damage.
3. Force Restart the iPhone
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iPhone 8 & later: Press and release Volume Up, then Volume Down, then hold the Side button until the Apple logo appears.
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iPhone 7/7 Plus: Hold Volume Down + Power button.
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iPhone 6s & earlier: Hold Home + Power button.
4. Check for iOS Updates
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Go to Settings > General > Software Update and install any pending updates.
5. Try Wireless Charging (if supported)
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If your iPhone supports Qi charging, test with a wireless pad to see if the issue is port-related.
6. Reset All Settings
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Go to Settings > General > Reset > Reset All Settings (this won’t delete data).
7. DFU Mode Restore
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If the phone is completely unresponsive, a Device Firmware Update (DFU) restore may help.
8. Check for Battery Health
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Go to Settings > Battery > Battery Health.
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If "Maximum Capacity" is below 80%, consider a battery replacement. Here is the guide on How to maintain iPhone battery health.
If these steps don’t resolve the issue, the problem may be a damaged charging port, battery, or internal component.
Should You Take Your Phone to a Repair Shop?
While many charging issues can be fixed at home, some situations require professional help:
When to Visit a Repair Shop:
✅ Physical Damage – If the charging port is bent, broken, or shows signs of corrosion.
✅ Swollen Battery – A bulging battery is dangerous and should be replaced immediately.
✅ No Response After Troubleshooting – If the phone still won’t charge after all DIY fixes.
✅ Water Damage – Internal corrosion may need expert cleaning or part replacements.
When to Consider a Replacement:
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If repair costs exceed the phone’s value.
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If the device is very old and battery life is severely degraded.
Choosing a Reliable Repair Service:
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Look for certified repair centers (Apple Authorized Service Providers for iPhones).
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Check reviews and warranties on repairs.
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Avoid cheap, uncertified shops that may use low-quality parts.
Final Thoughts
A phone that won’t charge can be a major inconvenience, but in most cases, the issue is fixable. Starting with simple checks like swapping cables and cleaning the port can often restore normal charging functionality. Software-related problems can usually be resolved with a restart or update, while persistent hardware issues may require professional repair.
Knowing when to attempt a DIY fix and when to seek expert help can save you time, money, and frustration. Regular maintenance, such as keeping the charging port clean and using high-quality accessories, can prevent many charging problems in the future.
By following this guide, you’ll be well-equipped to diagnose and resolve charging issues, ensuring your phone stays powered up when you need it most. If all else fails, a trusted repair technician can get your device back in working order, extending its lifespan and usability.