Feedback

Find any problems when using the phone, please give us feedback and we will try our best to solve it ASAP. Thank you!

The Chinese New Year is coming, we'll have a vacation from 18th Jan. to 31th Jan, 2020. For your technich questions, we will deal with follow a sequence when come back to work on 1st Feb. Thanks for understanding. Have a good day.

Your Email:
Where did you buy the phone (Store Name or Other)?
Order Number:
Phone Model:
Phone IMEI Number: (Look for IMEI on product box or press "*#06#" on dial. 15 digits.)
Software Version: (Look for Software Version on your phone's setting. You can refer to the example on the bottom which for the software version query.)
Your Country:
Your Feedback:
Example for the software version query of BV9600 Pro:

Step 1:

Step 2:

Step 3:

Step 4:

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