Feedback

Find any problems when using the phone, please give us feedback and we will try our best to solve it ASAP. Thank you!

Your Email:

Which website did you buy?

What's the seller store name?

Order Number:

Phone Model:

Phone IMEI Number: (Look for IMEI on product box or press "*#06#" on dial. 15 digits.)

Software Version: (Look for Software Version on your phone's setting. You can refer to the example on the bottom which for the software version query.)

Your Country:

Your Feedback:

Example for the software version query of BV9600 Pro:

Step 1:

Step 2:

Step 3:

Step 4: